Information for patients and caregivers who have received a Philips DreamStation 2 as a replacement CPAP device.
REMINDER, normal office hours are Monday through Thursday 9am – 4pm. We are CLOSED Fridays.
Wed Nov 22rd – Fri Nov 24th
OFFICE CLOSED
Fri, Dec 22nd – Mon, Dec 25th.
OFFICE CLOSED
Tue Dec 26th – Thu Dec 28th
OFFICE HOURS 9 am – 12 pm
Thu Dec 28th at 12 pm – Tue Jan 2nd
OFFICE CLOSED
Staffing and other resources will be limited during the last few weeks of December. Please know, and understand, orders, refill requests, call backs, prior authorizations, etc., will take longer than usually during this time.
Please check with your DME (durable medical equipment) company and your insurance to see if you will need supplies/orders/changes made to your PAP equipment BEFORE DECEMBER 15th. We must be notified by 4pm on Monday, December 18, 2023, if any update regarding DME is needed from our office. This will give us time to assist with your PAP needs by the end of the year.
If Dr. Hofmann has ordered you a sleep study, please know insurance companies are now taking between 2-4 WEEKS to process a prior authorization. We will call you when we have an update from your insurance company.
If your new patient appointment is, or a sleep study has been ordered, after September 1, 2023, we cannot guarantee the process of new patient evaluation/appointment, having a sleep study, and being set-up on PAP therapy be completed by the end of the year.